Army Community Service
- Army Family Action Plan
AFAP identifies critical issues concerning welfare and morale and presents them to senior Army leadership for resolution. Work groups address specific areas of concern, including medical and dental, benefits and entitlements, family support, force support and more. Delegates include Soldiers, National Guardsmen and Reservists, military retirees, family members and DA civilian employees. Since 1983, AFAP has resulted in more than 230 changes at Fort Benning to enhance the lives of our Soldiers and families, 129 legislative changes, 187 Army policy changes and 212 new or improved programs and services. AFAP successes Armywide include:
- Service member’s group life insurance increased from $50,000 to $400,000.
- Soldiers may store a vehicle at government expense if they PCS to a location where a vehicle is not permitted.
- Thrift Savings Plan was authorized.
- Creation of the Better Opportunities for Single Soldiers (BOSS) Program.
- Army Family Team Building
Army Family Team Building will help you understand Army culture and give you the skills and resources you need to become a self-sufficient member of the military community. AFTB will help you adapt to Army life, manage change and embrace challenges. AFTB offers proactive, forward thinking support for today’s Army families and ensures the strength of tomorrow’s Army.Training opportunities include:
- Level K, Military Knowledge includes basic information, military terms, acronyms, customs and courtesies, chain of command, military and community resources, benefits and entitlements, introduction to family readiness groups and more.
- Level G, Personal Growth and Development focuses on communication, time management, stress management, change, personality traits, personal relationships, team dynamics, personal conflict, problem solving, traditions, customs and courtesies, protocol, coping and grieving, and more.
- Level L, Leadership Development concentrates on communication skills for leaders, group conflict, problem solving, delegation, building a cohesive team, meeting management, coaching and mentoring and more.
- Instructor Training prepares volunteers to become AFTB instructors.
- Spouse Leadership Seminar is a five-day course for the spouses of Soldiers in leadership positions. It combines several AFTB modules, FRG Leader Training and information necessary for successful leadership.
- Basic Training for New Army Families covers general information concerning the military.
- Army Volunteer Corps
The Army Volunteer Corp offers quality volunteer work experiences in environments where volunteers are appreciated and valued, including administrative, medical, mentoring, teaching, coaching and more. Build your resume and earn volunteer awards. Visit the VAC office in Building 7 for more information about volunteering as a coach for Child and Youth Services.
We use the Volunteer Management Information System, a tool used across the Army to standardize the volunteer management process. Here you will record your volunteer hours and document your volunteer history as you move from one installation to the next. Log on to myarmyonesource.com to establish an account.
Documents & Forms
- Fort Benning Volunteer Award Nomination
- Fort Benning Volunteer Service Application
- MCoE Volunteer of the Year Nomination Form
- MCoE Volunteer Family of the Year Nomination Form
- DA Form 4162 (Volunteer Service Record)
- DD Form 2793 (Volunteer Agreement)
- DA Form 5671 (Parental Permission Form)
- DA Form 4713 (Volunteer Daily Time Record)
Community Activities & Resource Exchange
The CARE meeting is open to Fort Benning community members who are interested in learning programs, activities and events on post. The meeting is held at Building 7 on Baltzell Avenue the first Tuesday of each month from 10:15 to 11:30am during the school year. We will meet next in September 2017. Click here for a CARE summer calendar.
- Employment Readiness
The Employment Readiness Program offers assistance in the areas of employment, training and volunteer opportunities. Services include job counseling, employment and education information, volunteer opportunities, goal setting, internet job search and resume writing.
For federal jobs, visit: www.usajobs.gov.
- This initial jobs list is for U.S. citizens and includes all of Fort Benning and a 20-mile radius, therefore federal jobs in Columbus will also appear.
- Veterans, previous federal employees and military spouses under Military Spouse Preference (EO 13473) should click on the circle on the left side of the page and check “Federal Employees.” This opens up the jobs for all special interest personnel.
- All federal jobs that are announced will appear, but not all jobs on usajobs.gov are federal positions. NAF job vacancies are also listed.
- Military Spouses and veterans, please visit the ERP office.
For more information, visit the Civilian Personnel Advisory Center at Building 6 or call +1(706) 545-2838.
Career Counseling and Job Coaching
Counselors help clients in career transition through analysis, planning, testing and personal development. Counselors help you determine your career path. Services include testing, counseling, an extensive career library and access to research sites. Individual and group sessions are available by appointment.
Professional Development Workshops
ERP helps clients with resume writing, cover letters, federal employment, career exploration, job-search strategies and interviewing skills. Whether you are new to the job market, changing careers or a seasoned professional, the ERP can help you stay competitive in today’s job market. This workshop includes instruction on the Federal Employment System, career exploration and job-search strategies, dressing for success, interviewing techniques, working a job fair, identifying your strengths and skills, networking and salary negotiation.
ERP clients use a computer lab, educational guides, resume software, fax machine, copier, video interview tutorials and more. The computer lab provides access to the internet for job searches, resume writing software, tutorials and a number of automated employment databases, job announcements and employment information from government, civilian and military agencies. Learn about vocational schools, GED resources, grants and scholarships. Click here to view training videos, information on grants and scholarships for spouses, links to helpful websites and free materials online.
- Exceptional Family Member Program
Enrollment in the EFMP is a requirement for active Soldiers with family members, children or adults, with physical, emotional, developmental, behavioral, mental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling on an on-going basis. Active duty Soldiers, Reserve and Guard Soldiers on active duty longer than 30 days, and Army National Guard AGR personnel serving under authority of Title 10 are required to enroll in the program if they have family members who meet this criteria.
Services include information and referral, community support, advocacy, a monthly support group, resource directory and library, weekly open swim, respite care, recreational and cultural activities, and Special Needs Accommodation Process meetings with Child, Youth & School Services.
EFMP works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support, and personnel services. The EFMP is a Department of the Army program which functions under the provisions of Army Regulation AR 608-75. In a dual military family, both Soldiers must be enrolled.
Enrollment is based upon the medical and educational requirements of family members of active duty military personnel. Enrollment updates are required every three years or if the condition changes. Enrollment allows the Army, during the assignment process, to consider the documented medical and special education needs of EFMs. This will depend on a valid personnel requirement for the Soldier’s grade, specialty, and eligibility for the tour. Enrollment in EFMP does not adversely affect selection for promotion, schools, or assignments. Information concerning enrollment in the EFMP or any of the data used in the program is confidential and is not made available to selection boards.
All Soldiers are still eligible for worldwide assignments. When possible, Soldiers are assigned to locations where the medical and special education needs of their EFM can be met. Service members are still open to serve on unaccompanied tours.
The MEDDAC EFMP, located in room 175-68 on the first floor in the Pediatric Department of Martin Army Community Hospital, handles enrollments, updates, dis-enrollments, overseas screenings and questions about the availability of services in the Fort Benning area. Enrollment updates are required every three years or if the medical or educational condition/status changes. Call the MEDDAC EFMP office at +1(762) 408-2423.
The EFMP provides temporary relief for the primary caregiver. Families who meet specific criteria are eligible for respite care, including the monthly respite night out program. For more information, call +1(706) 545-2536 or +1(706) 545-7517.
Special Needs Recreational Activities and Resources
- Parent Resource Exchange, allows families with special needs to share resources. Meetings are held the first Monday of each month at 11 a.m. at ACS EFMP Conference room on Main Post. A list of local resource support groups is also available through EFMP.
- Exceptional Family Member Resource Library, videos, books and other materials are available at in Room 138 at Army Community Service, Building 7, on Baltzell Avenue.
- Operation Autism – A Resource Guide for Military Families
- Easter Seals of West Georgia
- May Center for Autism Spectrum Disorders, Columbus, Ga
- Chattahoochee Valley Down Syndrome Support Group
- Muscogee Moms
- GA Parent 2 Parent
- Special Olympics
- Family Advocacy Program
Hours of Operation
Monday 8 a.m. - 4:30 p.m. Tuesday 8 a.m. - 4:30 p.m. Wednesday 8 a.m. - 4:30 p.m. Thursday 8 a.m. - 4:30 p.m. Friday 10 a.m. - 4:30 p.m. Saturday Closed Sunday Closed
The Family Advocacy Program is committed to the prevention of family violence and the development of healthy parenting skills. FAP offers the Domestic Violence and Prevention Program, the Sexual Harassment/Assault Response and Prevention Program (SHARP) and the New Parent Support Program.
Domestic Violence Assistance and Prevention
Depending on the severity of the situation, a victim has a reasonable expectation of confidentiality if he or she first contacts a victim advocate or health care provider at one of the on-post clinics or Martin Army Community Hospital. In cases where there is an obvious danger or imminent threat of harm, or in the case of child abuse, a care provider may have to notify others to ensure the safety of all persons involved. Abuse victims worried about their privacy can call for assistance and remain anonymous until they feel comfortable about their options. We also offer:
- Victim Advocacy, which provides comprehensive assistance and support to victims of spouse abuse, including crisis intervention, assistance in securing treatment for injuries, information on legal rights and proceedings, referral to military and civilian shelters and other resources. An advocate will ensure victims are properly advised of their options for restricted and unrestricted reporting.
- Classes for commanders, troops and Fort Benning professionals.
- The First Steps Program, which provides emotional support, parenting education, referrals to community resources, and follow-up contact to parents with newborns. Activities include screenings, clinic and hospital visits, respite support and other services as needed.
- Respite Care, temporary child care for the purpose of relieving parental stress. Families may receive respite care when both Soldier and spouse attend parenting classes, counseling, support groups, or are experiencing stress from deployment related or family issues. Respite care will not be used in place of foster care or abandoned children.
- Safety education, with two target groups. The first target group is composed of parents, teachers, caregivers and all concerned adults who need information about how to protect children and communicate with them about child abuse. The second target group, children and teens, need programs and activities geared to their ability to understand and act on safety and exploitation issues including child abuse. Education programs should help children develop skills to protect themselves against abuse. These programs may include other community efforts such as finger printing and neighborhood safe house programs.
- Parenting education, which is designed to enhance parenting and child management skills. Parent education and support groups may be combined to provide a forum for parents to exchange ideas, information and resources and to practice new behaviors. The program also may reinforce or teach basic skills in physical care, protection, supervision and psychological nurturing appropriate to a child’s age and stage of development.
- Family life education, focusing on enrichment programs that provide knowledge, social relationship skills and support throughout the family life cycle. The goal is to improve life management and family coping skills, enhance self-esteem, and improve communication skills and marital relationships. Family life education overlaps with spouse and child abuse prevention programming and is often shared with the chapel and other installation agencies.
Sexual Harassment/Assault Response and Prevention Program
The SHARP Program’s mission is to reduce with an aim toward eliminating sexual offenses within the Army through cultural change, prevention, intervention, investigation, accountability, advocacy/response, assessment, and training to sustain the All-Volunteer Force.SHARP provides crisis intervention and support services to victims of sexual assault, 24 hours per day, 7 days a week. Trained victim advocates provide a helping hand through support, critical information and referrals for services on Fort Benning and in the community. Advocates assist survivors in determining what they wish to do and where to get help, whether they choose to report the assault or not. They accompany survivors to medical visits, court proceedings and other appointments as requested. The SHARP also provides education and awareness trainings to active duty members, family members, DOD civilians and contract personnel on how to stay safe and what to do if assault occurred.Sexual Assault Response Coordinators and Victim Advocates are vital to the success of the SHARP Program in preventing sexual harassment and sexual assault. SARCs and VAs provide mandatory training to Soldiers, Command, and Department of the Army Civilians.
New Parent Support Program
The New Parent Support Program increases knowledge of child development and provides connections to the support services that allow parents become capable caregivers. The NPSP staff consists of licensed social workers and registered nurses who provide in-home parenting education, support and resources. Primary prevention (NPSP-Standard) targets families with children 3 years and younger. Priority is given to first-time or single parents and dual military families. Program entry may occur by self-referral or through a referral by a health professional or military command. Activities include screenings; information and referral; clinic and hospital visits; classes and childcare; support groups; respite support; and play mornings. Secondary prevention (NPSP-Plus) targets parents at moderate to high risk. Program entry may occur by self referral or a referral by FAP, a health professional, or military command. Activities include risk assessment; periodic assessment during service delivery; home visiting; health and child development services; role modeling and mentoring, respite support, and other services as needed; and parent classes, play mornings, and groups. You don’t have to be a new parent to participate. Expectant parents are eligible for NPSP services. Family Advocacy offers classes to parents with children of all ages. Free child care is offered. Sign up two weeks prior to the class. We offer:
- Play & Learn: This interactive playgroup helps parents learn developmentally-appropriate play techniques and helps children improve social, cognitive and motor skills. Activities include singing and dancing, story time, crafts and play. We meet the first and third Thursday of each month from 9:30 to 11 a.m. in Building 2652 on Dixie Road. You must provide immunization records.
- Nurturing Parenting for Prenatal Families: Get your pregnancy off to a good start when you learn to maintain a healthy lifestyle through exercise, proper nutrition and rest. We discuss what occurs during prenatal visits and the reason for various pregnancy tests, For a schedule of classes, call 706-626-2599.
Foster Care: A voluntary or court-mandated program for abused/neglected children that provides 24-hour care and supportive services in a home or group facility for children who cannot be cared for by their own families. Families interested in becoming foster care parents may contact their local Department of Family and Children Services.
- Financial Readiness
The Financial Readiness Program offers counseling and training for Soldiers and their families and ensures emergency assistance is available when needed. The mission of FRP is to reduce indebtedness, minimize the need for emergency financial assistance and prevent financial difficulties. Services include classes on money management, credit, financial planning, insurance and consumer issues. We help Soldiers and Army Families live within their means and provide for a brighter financial future.
Consumer and Financial Education
Classes are offered on a variety of topics and may be taught at ACS, units or other locations. Classes are provided weekly: First Termers’ Personal Financial Readiness Training, required for E4 and below; Pre-Move Financial Planning, required for E4 and below but open to anyone interested: Spending Pla/Budget development and Refresher Checking Account Maintenance, open every Monday at 8:15 a.m. Schedule a class for your unit, FRG or organization at least two weeks in advance.
Financial Counseling/Debt Liquidation
Individual assistance is available to improve financial situations for Soldiers and their families. Debt liquidation assistance may be available. Free financial counseling, contract review and budget development are available. When debt liquidation is necessary, we, or one of our partner organizations, will work with your creditors to reduce interest rates and payment amounts to develop an affordable repayment plan. The first step is to attend the Financial Counseling Intake, held every Monday at 8:15 a.m. (with the exception of training and federal holidays) in Building 7. Once you have all necessary financial information, you will schedule an appointment with a counselor.
Army Emergency Relief
Provides no-interest loans and grants to assist with emergency situations. Also provides emergency food vouchers when AER assistance for food cannot be provided. Most AER assistance is provided as a no-interest loan. Traditional assistance is provided to active and retired Soldiers, dependent Family Members, widows and widowers. Under the Commanders Referral Program, the company commander or first sergeant may be the approving authority for assistance of up to $1,500 for active duty Soldiers (loan only; other requirements may apply). If you are not near an Army installation, you can go to any service’s relief society or to the local chapter of the American Red Cross. AER provides scholarships for spouses of active Soldiers and for dependent children of active, retired and deceased Soldiers. Scholarship applications are available at www.aerhq.org.
Consumer Complaint Resolution Assistance
Counselors are available by appointment to assist in resolving consumer issues with businesses. Financial counselors work with Soldiers, family members and the business in question to resolve the issue. Complaints are coordinated through the Better Business Bureau, Federal Trade Commission, and the Consumer Financial Protection Bureau. When a pattern of discriminatory or unscrupulous business practices is identified, the matter is raised to the Armed Forces Disciplinary Control Board, which may recommend a business be put off-limits to Soldiers.
Financial Readiness Classes
Home Buying Seminar: Learn about the actual costs of home ownership and the basics of home buying (Veteran’s Administration representative on site).
Identity Theft-An Epidemic: Learn how to protect yourself against ID theft and what to do if you are ever the victim.
Smart Car Buying: Learn everything you need to know about buying a car to include 3 steps to Smart Car Buying, New versus Used, Financing, Car Insurance and more!
Understanding Credit Reporting: Everything you should know about credit reporting to include the role of credit, establishing good credit, what goes into a credit score, disputing errors and rebuilding credit.
Budgeting for Baby: Learn how to budget for your new arrival, ways to manage your debts and save money (list of available resources provided such as WIC).
Christmas in August: Includes information, tools & ideas necessary to develop a holiday spending plan. Also offers tips & techniques for lowering costs. Grab your lunch and join us for a Free class!
Checking Account Maintenance: Every Monday from 9:15-10:30 a.m. (except training and official holidays) Focuses on the skills needed to responsibly manage checking accounts, including the importance of keeping an accurate transaction register and bank statement reconciliation.
Budgeting: Every Monday from 8:15 to 9:30 a.m. (except training and official holidays) Offers guidance in developing a personal spending plan, including saving for emergencies, periodic expenses and goals while meeting needs and paying debt.
- Information and Referral Services
The Information, Referral & Follow-up Program is the central point of distribution for Army Community Service information, flyers, brochures and upcoming events and activities. We provide general post information such as telephone numbers, building locations and social service organizations.
- Military Family Life Consultants
Military Family Life Consultants are available to helps service members and their family members deal with deployment and redeployment issues, relational issues, parenting challenges, communication problems, stress and anxiety, depression, grief and more. Services are free and confidential. We keep no records. Call +1(706) 566-1033 or +1(706) 505-7751.
- Mobilization & Deployment
Mobilization, Deployment & Standing Support Operations
The Mobilization, Deployment and SSO program works to promote “Ready Families” throughout the deployment cycle and the many transitions inherent in the military lifestyle. This is done by promoting Family Readiness Groups (FRG), providing training for FRG volunteers and Rear Detachment Commanders (RDC), and distribution of information about community resources.
Family readiness is being prepared and resilient to successfully adapt to the many transitions required by the military lifestyle. The Mobilization, Deployment & SSO program has a variety of educational materials to help Families understand and cope with the military lifestyle. Family members can also obtain information and support from their unit FRG.
Soldier readiness is essential to the success of the military mission. It involves both military training and proper planning for personal and family affairs.
Key considerations for preparing personal and Family affairs include: if married, does your spouse have an ID card and a copy of your orders? If the Soldier has children, is there a viable childcare plan for the duration of the deployment? Have arrangements to pay bills, store vehicles and maintain the home and property been made? Has the Soldier prepared necessary powers of attorney and a will? Has the Soldier informed his immediate and extended family members who their Rear Detachment Commander (RDC) is, who their FRG leader is, and provided a means for contacting them?
- Relocation Readiness
Moving is part of the military experience. Relocation Readiness offers a comprehensive support system to help you and your family make moves as smoothly as possible. We minimize the stress of relocation by offering resources to simplify the moving process throughout your military career.
Welcome to Fort Benning! If you are new to the installation, join us for the weekly Newcomers Orientation from 9-11am Wednesdays at the ACS Auditorium. All military personnel, family members and civilians are invited. Here you will learn about resources, programs, activities and organizations on post and all across the Chattahoochee Valley. Spouses are encouraged to attend, and children are welcome. Refreshments are provided.
Free Benning Bus Tour
Join us for the Benning Bus Tour the third Thursday of each month, from 8:30am-2pm. It’s free and it’s fun and it includes great food. Call +1(706) 545-4468 to register, and be sure to ask about free child care.
Relocation counseling is provided for individuals and groups. It is available to both in and outbound personnel with a primary focus on pre-departure counseling, relocation planning and personnel preparing for their first PCS move.
The Lending Closet has basic household items available for Soldiers and families while their household goods are in transit. Items include basic kitchen equipment, high chairs, car seats, pack-n-plays, sleeping mats, microwaves, ironing boards, irons and alarm clocks. You may borrow for up to 30 days when you present your orders to Fort Benning, an ID card and a unit POC.
This program offers information on policies, procedures and forms needed for residency and citizenship. We work with the Atlanta USCIS District Office, and we help schedule appointments with Citizenship and Immigration Services for family members, Soldiers, eligible Reservists and retirees.
Citizen Support Group
This class offers the information about U.S. government, history and American customs needed to pass the the citizenship test. We also refers students to citizenship counseling if they need help with USCIS forms or information for obtaining U.S. citizenship. Available to active duty Soldiers, family members, Army National Guardsmen and Reservists with a strong-to-intermediate comprehension of English. English as a Second Language information will be provided.
PCSing overseas? How exciting! We will help you make this transition smooth and enjoyable. Representatives from the following organizations will participate: Tricare,ACS Exceptional Family Member Program, Passports, School Liaison, Transportation, Claims (JAG,) ACS Pre-Move Financial Workshop (mandatory for E-4s and below) and ACS Relocation.
Dates: Fourth Thursday of each month.
Location: Building 7, 7117 Baltzell Avenue
Time: 8:30-11:30 a.m.
Reservations required. Call +1(706) 545-4485.
The Total Army Sponsorship Program helps Soldiers, civilian employees and family members during the relocation process. Attendees learn the various elements of the sponsorship program, including how to be an effective sponsor and where to find information incoming personnel may request. Available to Soldiers, Army National Guardsmen, Reservists and civilian employees interested in becoming sponsors.
- Survivor Outreach Services
Hours of Operation
Monday 8 a.m. - 4:30 p.m. Tuesday 8 a.m. - 4:30 p.m. Wednesday 8 a.m. - 4:30 p.m. Thursday 8 a.m. - 4:30 p.m. Friday 8 a.m. - 4:30 p.m. Saturday Closed Sunday Closed
7021 Ingersoll Ave
+1 (706) 545-2989
Military DSN Tel:
Survivor Outreach Services demonstrates the Army’s commitment to the families of the fallen. SOS provides services to these families through a holistic and multi-agency approach at the garrison and communities closest to where your family lives. SOS helps the Army identify the needs of those touched by the loss of a Soldier. Our mission is to provide education on the roles and responsibilities of all agencies within your community and improve responsiveness and streamline the assistance process for your family.
Financial counselors provide financial assistance, investment education and estate planning to assist the surviving family member to reach financial goals. Financial counselors work closely with the Casualty Assistance Center benefit coordinator and legal assistance to ensure estate and financial issues are addressed.
Support coordinators function as the long term support personnel for survivors. Support coordinators will coordinate support groups, briefings to the community and leadership; and provide life skills and supportive counseling. They work closely with Casualty Assistance Center benefit coordinators and the Casualty Assistance officer to ensure the survivor receives necessary services.
Hours of Operation
|Monday||8 a.m. - 4:30 p.m.|
|Tuesday||8 a.m. - 4:30 p.m.|
|Wednesday||8 a.m. - 4:30 p.m.|
|Thursday||8 a.m. - 4:30 p.m.|
|Friday||10 a.m. - 4:30 p.m.|
7117 Baltzell Ave
+1 (706) 545-4043
Military DSN Tel:
Make Army Community Service your first stop when you arrive at Fort Benning. We provide information about services and programs designed to help Soldiers and their families thrive during their tour here. We host a free Newcomers' Orientation for all Soldiers and family members every Wednesday from 9 to 11 a.m. in the ACS auditorium.
Click here for a calendar of events for July/August 2017.